Privacy Policy

    Rideus Private Limited (“Rideus”, “we”, “us”, or “our”) prioritizes the privacy of its customers and users. This Privacy Policy outlines the types of personal information Rideus collects, how it is used, safeguards implemented, rights of users, and copyright practices applied to Rideus services. The policy applies to all interactions with our websites (www.rideus.in, rideus.in), mobile applications, and online platforms.

    1. Consent

    By accessing or using Rideus services, customers consent to the collection and use of their personal data as detailed in this policy.

    2. Information Collection

    • Name, address, email, telephone number
    • Identification documents (e.g., Aadhaar, license)
    • Communications with customer support
    • Usage data (IP address, browser info, timestamps, interactions)

    Information is collected during account registration, booking, site visits, direct communication, and through cookies and log files for analytics and fraud prevention.

    3. Use of Information

    • Provide and operate Rideus services and vehicles
    • Improve and personalize site/app experience
    • Communicate for customer service, updates, and marketing (where permitted)
    • Analyze usage trends and develop features
    • Prevent fraud and ensure security

    4. Log Files & Cookies

    Rideus uses log files and cookies to collect non-identifiable visitor information for site administration, analytics, and security. Users can manage their cookie preferences in their browser.

    5. Third-Party Partners

    Rideus may engage third-party providers (for ads, analytics, payments) who may collect data via cookies, web beacons, or similar technologies. Rideus does not control third-party cookie practices; users should consult such partners’ privacy policies.

    6. Data Rights

    In accordance with applicable law, users have rights regarding their personal data, including:

    • The right to access, rectify, or delete personal data
    • The right to restrict or object to processing
    • The right to data portability
    • The right to withdraw consent at any time

    Requests can be made by contacting Rideus support, and will be addressed promptly as legally required.

    7. Protection of Children

    Rideus does not knowingly collect personal information from children under age 13. Parents or guardians should contact Rideus if they believe such information has been submitted inadvertently, to ensure prompt deletion.

    8. Copyright

    All content on Rideus platforms—including text, graphics, logos, and software—is the property of Rideus or its licensors and is protected under applicable copyright laws. Users must not copy, modify, or distribute Rideus content without express authorization. Third-party trademarks or content are acknowledged as such and protected accordingly.

    9. Changes to Policy

    Rideus reserves the right to update or modify this Privacy Policy and Copyright notice. Continued use of Rideus services after updates constitutes acceptance of new terms.

    10. Contact Information

    Rideus — Drive Smart. Drive Free.