Grow with Rideus.Partner for the journey.

• "Fleet Partner" means a Partner who offers one or more vehicles for consideration for inclusion in or use by the Rideus rental fleet.
• "Referral Partner" means a Partner who introduces prospective customers to Rideus through an approved referral method.
• "Business Partner" means a hotel, travel agency, tour operator, corporate entity or other business approved to refer customers or collaborate with Rideus.
• "Vehicle" means a vehicle submitted by a Fleet Partner and accepted in writing by Rideus, together with its keys, documents, accessories and equipment.
• "Customer" means a person who books or rents a Vehicle through Rideus.
• "Booking" means a rental reservation accepted and managed by Rideus through its approved booking channels.
• "Rental Period" means the period for which a Vehicle is released to a Customer under the applicable customer rental agreement.
• "Partner Payout" means the amount payable to a Partner under the applicable written commercial arrangement, after agreed adjustments.
• "Confidential Information" means non-public business, customer, pricing, operational, technical or financial information disclosed by either party.

Rideus may onboard the following Partner categories:

• Fleet / Vehicle Owners: Individuals, proprietors, firms or companies offering eligible vehicles for Rideus to consider for its self-drive rental operations.
• Referral / Business Partners: Hotels, travel agencies, tour operators, corporate organisations, local businesses and other approved entities introducing potential customers to Rideus.
• Combined Partners: A Partner may participate in both models if separately approved for each activity.

Partner participation is limited to the model, vehicles, locations, referral channels and commercial terms specifically approved by Rideus in writing.

• The applicant must submit complete and accurate information in the format requested by Rideus.
• Rideus may conduct identity, address, business, ownership, vehicle, document and other reasonable verification checks.
• Fleet applicants must provide vehicle registration details, ownership or authority documents, insurance information, permit/fitness/pollution documents where applicable, photographs and any additional documents requested by Rideus.
• Referral / Business applicants must provide business identity, authorised contact details, business address, applicable registrations and proposed referral method.
• Rideus may inspect a proposed Vehicle and assess its condition, suitability, market demand, location and operational feasibility.
• Rideus may approve, conditionally approve, defer or reject an application at its discretion, subject to applicable law.
• No Vehicle or referral arrangement may be represented as approved until Rideus issues written confirmation.
• The Partner must promptly notify Rideus of any change to submitted information or documents.

The Partner represents and warrants that:

• It has legal capacity and authority to enter into the Partner Agreement.
• Information and documents supplied to Rideus are genuine, accurate, current and not misleading.
• It has the ownership, authority, consent or contractual right necessary to offer the Vehicle or make the referral.
• The Vehicle is not subject to an undisclosed restriction that prevents the proposed arrangement.
• It will comply with applicable laws, regulations, tax requirements and lawful directions relevant to its role.
• It will not make unauthorised promises, collect customer rental payments or represent itself as having authority to bind Rideus.
• It will promptly disclose any material dispute, claim, encumbrance, insurance issue or legal restriction affecting its participation.

A Vehicle becomes eligible for Rideus operations only after written acceptance by Rideus. The Fleet Partner must provide, as applicable:

• Registration Certificate and proof of ownership or lawful authority to offer the Vehicle.
• Valid motor insurance and policy details.
• Valid Pollution Under Control certificate.
• Fitness certificate, permit, tax and other statutory documents, where applicable to the Vehicle and its permitted use.
• Details of hypothecation, lease, finance or other third-party interest, together with required consent.
• Vehicle photographs, odometer reading, spare key details and accessory inventory.
• Service, maintenance and accident history reasonably requested by Rideus.
• Bank account and tax details required for Partner Payout processing.

Rideus may require re-verification, inspection or updated documents at any time. The Partner must not offer a Vehicle for rental operations while a required document is expired, suspended, invalid or under unresolved restriction.

• The Fleet Partner must make the Vehicle available for inspection at the agreed time and location.
• Rideus may record the Vehicle's condition through photographs, videos, checklists, odometer readings and inspection reports.
• Existing damage, missing accessories, warning lights and material defects must be disclosed and recorded before activation.
• Rideus may reject or suspend a Vehicle that does not meet its safety, condition, documentation or operational standards.
• Acceptance does not relieve the Fleet Partner of its continuing obligations relating to ownership, roadworthiness, maintenance and statutory compliance.
• The Vehicle's approved details, agreed availability and commercial terms should be recorded in a vehicle schedule or annexure.

The parties acknowledge that Rideus is the customer-facing rental operator for bookings made through Rideus channels. Subject to the Partner Agreement and applicable law:

• Rideus manages customer enquiries, booking channels, booking confirmation, customer verification and rental documentation.
• Rideus determines customer-facing rental prices, offers, discounts, packages, booking conditions and applicable customer charges.
• Rideus coordinates customer support, pickup/return arrangements and rental operations through its designated processes.
• Rideus may accept or decline a booking based on availability, customer verification, operational feasibility, safety or business requirements.
• The Fleet Partner must not independently confirm, alter, cancel or promise a Rideus booking.
• The Fleet Partner must not collect rental charges, deposits or other customer payments on behalf of Rideus unless Rideus has expressly authorised this in writing.
• The Fleet Partner must not contact a Rideus customer for marketing or unrelated purposes using information obtained through the arrangement.
• Rideus may set operational procedures for vehicle handover, return, inspection, cleaning, maintenance reporting and incident escalation.

The precise allocation of physical delivery, parking, custody, key management and handover tasks must be recorded in the applicable vehicle schedule or operating procedure.

• The Fleet Partner must provide accurate availability information and honour availability confirmed for Rideus bookings.
• A Vehicle must not be committed to another person or platform in a manner that conflicts with a confirmed Rideus Booking.
• Any planned unavailability, maintenance requirement or restriction must be communicated to Rideus as early as reasonably possible.
• Rideus may block a Vehicle from bookings where availability, safety, documentation or operational status is uncertain.
• The Partner must not remove, substitute or materially alter an accepted Vehicle without Rideus's prior written approval.
• Availability commitments, minimum attachment period and notice for withdrawal: [TO BE CONFIGURED IN VEHICLE SCHEDULE].

The Fleet Partner's compensation will be set out in a written commercial annexure before the Vehicle is activated. The annexure must specify:

• Commercial model: [FIXED MONTHLY FEE / REVENUE SHARE / PER-BOOKING PAYOUT / OTHER – TO BE AGREED].
• Partner share or payout rate: [TO BE CONFIGURED].
• Revenue base used for calculation (for example, base rental amount and treatment of discounts, taxes, add-ons and customer charges): [TO BE DEFINED].
• Treatment of cancellations, no-shows, refunds, extensions and partial bookings: [TO BE DEFINED].
• Treatment of maintenance, cleaning, delivery, parking, toll, fuel and other operating expenses: [TO BE ALLOCATED].
• Minimum guaranteed payout, if any: [NONE UNLESS EXPRESSLY AGREED IN WRITING].
• Applicable taxes, withholding and invoice requirements: [TO BE CONFIRMED].

No minimum income, utilisation, booking volume or return is guaranteed unless Rideus expressly agrees to it in a signed written annexure.

Referral fees or commissions are payable only where Rideus has approved the referral programme and the referral is attributed in accordance with its written rules. The applicable annexure must specify:

• Commission model: [FIXED AMOUNT / PERCENTAGE / TIERED MODEL – TO BE AGREED].
• Commission amount or rate: [TO BE CONFIGURED].
• Qualifying event (for example, completed and paid booking): [TO BE DEFINED].
• Referral attribution method, code or tracking window: [TO BE DEFINED].
• Treatment of cancellations, refunds, duplicate leads and existing customers: [TO BE DEFINED].
• Payout cycle and minimum payout threshold: [TO BE CONFIGURED].
• Tax, invoice and documentation requirements: [TO BE CONFIRMED].

A referral does not qualify for commission merely because a person contacts Rideus. The referral must satisfy the approved attribution and qualification rules. No commission is payable for a cancelled, refunded, fraudulent, duplicate or otherwise ineligible booking, as defined in the applicable annexure.

• Partner Payouts will be calculated using the commercial annexure and Rideus booking and payment records.
• Proposed payout frequency: [WEEKLY / FORTNIGHTLY / MONTHLY – TO BE CONFIGURED].
• Proposed settlement timeline after the close of a payout period: [INSERT NUMBER OF WORKING DAYS].
• Minimum payout threshold, if any: [TO BE CONFIGURED].
• The Partner must provide accurate bank account details and any required invoice, PAN, GST or other tax documentation.
• Rideus may hold a disputed amount while the relevant booking, refund, chargeback, damage or reconciliation issue is investigated, subject to applicable law and the Partner Agreement.
• The Partner must raise a payout discrepancy within [INSERT NUMBER] days of receiving the relevant statement.
• Undisputed amounts will be processed in accordance with the agreed settlement cycle.

• Each party is responsible for its own tax registrations, filings and statutory obligations, as applicable to its role.
• The Partner must provide PAN, GST registration details and invoices where legally required.
• Any applicable tax deduction or withholding may be made in accordance with law, and supporting certificates or statements will be provided where required.
• The commercial annexure must clarify whether stated rates are inclusive or exclusive of applicable taxes.
• Neither party may represent that the other party's tax obligations have been discharged unless supported by appropriate records.

Unless a written annexure states otherwise:

• The Fleet Partner is responsible for maintaining legal ownership or authority to provide the Vehicle.
• The Fleet Partner is responsible for routine servicing, preventive maintenance, tyres, battery, repairs and replacement of worn or defective parts.
• The Fleet Partner must ensure that the Vehicle is roadworthy and safe before it is made available.
• The Fleet Partner must promptly report any mechanical issue, warning light, accident history or safety concern.
• The Fleet Partner must not conceal a defect or permit use of an unsafe Vehicle.
• Responsibility for routine cleaning, rental turnaround cleaning, consumables, parking and delivery expenses must be specified in the vehicle schedule: [TO BE ALLOCATED].
• Rideus may suspend the Vehicle until a reported issue is resolved and the Vehicle passes any required re-inspection.

• The Fleet Partner must maintain valid insurance appropriate to the Vehicle and its lawful use in the proposed arrangement.
• The Fleet Partner must disclose policy conditions, exclusions, deductibles, restrictions and any requirement for insurer or financier consent.
• The Partner must immediately notify Rideus of any accident, theft, damage, insurance notice or third-party claim involving an accepted Vehicle.
• The parties must cooperate with police, insurers, surveyors and competent authorities and provide accurate records.
• No party may make an admission, compromise or settlement on behalf of the other without written authority, except where immediate action is reasonably required for safety or law.
• Allocation of insurance deductibles, uninsured loss, damage caused by a Customer, damage caused by a Partner or its representative, and loss-of-use/downtime amounts must be expressly recorded in the commercial annexure: [TO BE AGREED].
• Nothing in these Terms guarantees that an insurer will accept a claim or that insurance will cover every loss.

• A Vehicle may be removed from service due to maintenance, damage, insurance investigation, legal restriction or operational concern.
• The Partner must cooperate to restore the Vehicle to a safe and legally compliant condition.
• Whether a Partner bears any downtime cost, whether a payout is reduced during downtime and how any loss-of-use amount is calculated must be stated in the signed vehicle schedule: [TO BE AGREED].
• No automatic downtime penalty or guaranteed payout adjustment applies unless specified in the applicable written annexure and legally enforceable.

Referral / Business Partners must:

• Share only Rideus-approved descriptions, rates, offers, links and promotional material.
• Explain that all bookings are subject to Rideus availability, verification and booking confirmation.
• Avoid guaranteeing vehicle availability, discounts, commission or customer outcomes.
• Obtain any consent required before sharing a person's contact details with Rideus.
• Not collect customer identity documents, payments or deposits on behalf of Rideus unless expressly authorised.
• Not make misleading statements about insurance, vehicle specifications, rental eligibility or service coverage.
• Identify themselves accurately as independent referral or business partners and not as employees or agents of Rideus.
• Follow the approved referral attribution process.

• Rideus grants the Partner a limited, revocable, non-exclusive and non-transferable permission to use approved Rideus brand assets solely for the approved partnership during the term.
• The Partner must follow Rideus brand guidelines and use only current approved logos, images, descriptions and promotional material.
• The Partner must not alter the Rideus logo, register confusingly similar names or domains, or imply ownership of Rideus intellectual property.
• Any public announcement, advertisement, campaign or representation of the partnership requires prior written approval from Rideus.
• All Rideus trademarks, content, booking systems, software, designs and materials remain the property of their respective owners.
• Permission to use brand assets ends immediately when the partnership ends or permission is withdrawn.

• Rideus controls customer booking records and customer communications generated through Rideus channels, subject to applicable law.
• The Partner may access only information reasonably necessary to perform its approved obligations.
• The Partner must not copy, sell, disclose, retain or use customer information for unrelated marketing or any unauthorised purpose.
• Each party must apply reasonable technical and organisational safeguards to protect personal information in its possession.
• The Partner must promptly notify Rideus of any suspected loss, unauthorised access, disclosure or misuse of customer or business information.
• Personal information must be retained and deleted in accordance with applicable law and documented instructions, where applicable.
• The parties must cooperate with reasonable requests concerning privacy, security incidents and lawful data-subject rights.

• Each party must protect the other's Confidential Information and use it only to perform the Partner Agreement.
• Confidential Information may be shared with employees, professional advisers or service providers who need to know it and are subject to appropriate confidentiality obligations.
• This obligation does not apply to information that is lawfully public, already known without restriction, independently developed or lawfully received from a third party.
• Disclosure required by law or a competent authority is permitted, subject to prior notice where legally allowed.
• Confidentiality obligations continue for [INSERT PERIOD] after termination, or for longer where required by law or the nature of the information.

The Partner must not:

• Misrepresent its relationship with Rideus.
• Make unauthorised commitments, guarantees or representations on behalf of Rideus.
• Divert, manipulate or falsify bookings or referral records.
• Submit false documents, invoices, claims or payout details.
• Collect unauthorised customer payments or deposits.
• Interfere with Rideus booking systems, vehicle tracking or security equipment.
• Use customer information for unauthorised purposes.
• Engage in fraud, bribery, collusion or unlawful discrimination.
• Offer an accepted Vehicle for an inconsistent third-party commitment.
• Do anything that creates an unreasonable safety, legal, reputational or financial risk for Rideus or a customer.

• Rideus may maintain booking, payment, inspection, communication and operational records for legitimate business, accounting, safety, insurance and legal purposes.
• Rideus may reasonably request records supporting a Partner's invoice, referral, vehicle ownership, maintenance or payout claim.
• The Partner must cooperate with reasonable verification relating to the arrangement.
• Any review of Partner records must be limited to information reasonably relevant to the partnership and conducted subject to applicable law and confidentiality obligations.

• Each party is responsible for its own acts, omissions, personnel and legal compliance.
• The Partner is responsible for loss arising from its fraud, wilful misconduct, material misrepresentation, breach of confidentiality, unauthorised use of customer data or failure to perform obligations allocated to it under the Partner Agreement.
• The Fleet Partner is responsible for ownership and authority defects, undisclosed encumbrances, invalid documents and maintenance obligations allocated to it.
• The Referral Partner is responsible for unauthorised promises, misleading promotions, improper collection or disclosure of customer information and conduct outside its approved role.
• Each party shall indemnify the other against third-party claims and direct losses to the extent caused by its breach, negligence, wilful misconduct or violation of law, subject to applicable law and the agreed liability terms.
• Liability caps, exclusions, claim procedures and insurance requirements: [TO BE AGREED IN THE COMMERCIAL / LEGAL ANNEXURE].
• No provision excludes liability that cannot legally be excluded.

Rideus may suspend a Partner, referral channel or Vehicle where reasonably necessary due to:

• Expired, invalid or disputed documents.
• Safety or roadworthiness concerns.
• Suspected fraud or misuse.
• Customer complaints requiring investigation.
• Insurance, legal or regulatory restrictions.
• Material breach of the Partner Agreement.
• Operational or security concerns.

Either party may terminate the arrangement by giving [INSERT NOTICE PERIOD] written notice, unless a different period is agreed. Rideus may terminate immediately by written notice where there is fraud, serious safety risk, unlawful conduct, material data breach, loss of required legal authority or another material breach that cannot reasonably be remedied. Where a breach can be remedied, the non-breaching party may provide [INSERT CURE PERIOD] to remedy it.

Upon expiry or termination:

• The Partner must stop representing itself as an active Rideus Partner.
• The Partner must stop using Rideus branding and remove approved promotional material within a reasonable period specified by Rideus.
• The Fleet Partner and Rideus must coordinate the safe return or release of any Vehicle, keys, documents and accessories in Rideus custody.
• Existing confirmed customer bookings must be handled according to Rideus instructions and the applicable customer agreement, subject to law and safety.
• The parties must reconcile undisputed amounts due up to the effective termination date.
• Pending claims, refunds, chargebacks, damage assessments and other legitimate adjustments may be resolved after termination in accordance with the Partner Agreement and applicable law.
• Confidentiality, data protection, intellectual property, accrued payment obligations, liability and dispute provisions survive to the extent necessary.

The Partner is an independent contracting party. Nothing in these Terms creates an employment relationship, legal partnership, joint venture, franchise, agency or authority to bind the other party. The Partner must not describe itself as an employee, branch, franchisee or authorised agent of Rideus unless Rideus has expressly granted that status in a separate written agreement.

Neither party shall be liable for delay or failure to perform to the extent caused by circumstances beyond its reasonable control, including natural disasters, floods, extreme weather, government restrictions, road closures, civil disturbances, strikes, public emergencies, widespread service outages or third-party infrastructure failures. The affected party shall notify the other as soon as reasonably practicable and take reasonable steps to reduce the impact. Payment obligations accrued before the force majeure event remain payable, subject to the Partner Agreement and applicable law.

Formal notices must be sent to the registered or notified business address or authorised email address recorded in the Partner onboarding documents. Routine operational communications may be made through approved email, telephone or messaging channels. Each party must keep its contact details current. A notice shall be treated as received in accordance with the applicable law and the notice procedure agreed in the Partner Agreement.

The parties shall first attempt to resolve disputes through good-faith discussions between their authorised representatives. If the dispute is not resolved within [INSERT RESOLUTION PERIOD], either party may pursue remedies available under applicable law. Arbitration shall apply only if the parties enter into a valid written arbitration agreement specifying the applicable procedure, seat and other required details. Nothing in this clause prevents a party from approaching a competent statutory authority or court where legally entitled to do so.

These Terms and the Partner Agreement shall be governed by the laws of India. Subject to mandatory statutory jurisdiction and applicable law, courts of competent jurisdiction at Bhubaneswar, Odisha, India, shall have jurisdiction over disputes arising from the partnership.

• Entire Agreement: These Terms, the accepted onboarding documents, vehicle schedules, commercial annexures and written amendments form the agreement between the parties for the approved partnership.
• Amendments: Any material commercial or operational change must be recorded in writing and accepted by authorised representatives of both parties.
• Severability: If any provision is held invalid or unenforceable, the remaining provisions shall continue to the extent legally permissible.
• Waiver: A failure or delay in exercising a right does not constitute a waiver of that right.
• Assignment: The Partner may not transfer its rights or obligations without Rideus's prior written consent.
• Priority: If there is a conflict, the signed commercial annexure or specific Partner Agreement shall prevail for the relevant commercial matter, followed by these Terms, unless expressly stated otherwise.

By signing the Partner Agreement or accepting onboarding in a manner approved by Rideus, the Partner confirms that:

• It has read and understood these Partner Terms & Conditions.
• It has provided accurate and complete information.
• It understands that application submission does not guarantee acceptance.
• It understands that Rideus manages customer bookings, customer verification, customer-facing pricing and rental operations for Rideus bookings.
• It will not independently confirm Rideus bookings or collect customer payments without written authorisation.
• It understands that all commercial rates, commissions, revenue shares, payout cycles and cost allocations must be completed in a written annexure before activation.
• It will comply with applicable laws, documentation, safety, privacy and operational requirements.
• It will promptly report any material change affecting its eligibility or performance.

RIDEUS MOBILITY SOLUTIONS PRIVATE LIMITED Brand: Rideus Website: rideus.in Email: support@rideus.in Telephone: 0674-3177093 Operating Address: 2nd Floor, Plot No. 362, Infront of BMC, 385/5687, Gautam Nagar, Bhubaneswar, Odisha. RIDEUS MOBILITY SOLUTIONS PRIVATE LIMITED Drive Smart. Drive Free.