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Privacy Policy

This Privacy Policy serves as a legally binding agreement between you and Rideus Technologies Private Limited regarding the collection, use, protection, and sharing of information when you use the Rideus website ( and its mobile application (the "Website"). Protecting your privacy is of utmost importance to us, and we are committed to ensuring that your personal information is safeguarded to the fullest extent possible within commercially reasonable means. By using the website, you acknowledge that you have read, understood, and consented to the terms of this Privacy Policy. If you do not agree with the terms outlined in this Privacy Policy, please refrain from using the website.


This Privacy Policy constitutes an electronic contract formed under the Information Technology Act, 2000, and its associated rules, as well as the amended provisions related to electronic documents/records in various statutes, as modified by the Information Technology Act, 2000. It is important to note that this Privacy Policy does not require any physical, electronic, or digital signature. This document is published and will be interpreted in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, enacted under the Information Technology Act, 2000. These rules mandate the publishing of a privacy policy for the collection, use, storage, and transfer of sensitive personal data or information.

Information Collection

Rideus collects certain types of information about you to provide, protect, maintain, and improve our services. By providing us with your information or using the facilities provided by the Website, you consent to the collection, storage, processing, and transfer of any or all of your Personal Information and Non-Personal Information by Rideus, as specified under this Policy. You also represent and warrant that such collection, use, storage, and transfer of your information shall not cause any loss or wrongful gain to you or any other person. Personal Information: When you apply for or maintain an account with Rideus, we collect certain personally identifiable information, including but not limited to your name, age, gender, photograph, contact preferences, telephone number, mailing address (including permanent and current residential addresses), email address, financial information, internet protocol (IP) address, transaction history (booking and payment history), and any other sensitive personal data or information as defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We may also request additional address and identity proofs as prescribed under the Membership Agreement of Rideus.

Non-Personal Information: We also collect non-personal information, such as browser information, usage details, and identifying technologies. This type of information does not permit direct association with any specific individual. We may use, transfer, collect, and disclose non-personal information for any purpose. If we combine non-personal information with personal information, the combined information will be treated as personal information for as long as it remains combined.

Use and Protection of Information

Rideus uses the collected information to provide, protect, maintain, and improve our services. The purposes for which we may use your personal information include but are not limited to, authentication, communication, account management, transaction processing, and service improvement. We take appropriate measures to safeguard your information from unauthorized access, use, disclosure, alteration, or destruction.

Location Tracking: To prevent theft and locate you in case of emergency, accident, lock-out, etc., we track the location of your vehicle. Your location information will be limited to Rideus services, and we strive to keep your location or movements private unless required for personal, medical, and legal (recovery and insurance) purposes. As part of our service, the location of your vehicle may be shared with insurance companies, the police, courts, tribunals, or similar law enforcement agencies during investigations and accident claims or to provide assistance in emergencies. Information regarding the location of each vehicle on the Rideus Website is also transmitted to Rideus.

Information with those parties. Participation in rewards programs, discount offers, contests, or other programs involving third parties authorizes Rideus to share your personal information with those parties. A third party's use of your information is governed by contracts and agreements between Rideus and the third party. By sharing this information, you agree that Rideus is not liable or responsible for the actions or inactions of third parties.

Rideus may transfer, disclose, or share information with parties who support our business, such as providers of technical infrastructure services, analysis of service usage, advertisement effectiveness measurement, customer/buyer services, payment facilitation, or academic research and surveys.


Rideus uses cookies and other similar technologies to collect non-identifiable information. A cookie is a small piece of data that a website can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. Some pages of Rideus use cookies, sent by Rideus or its third-party vendors, to enhance our service. You may control the effect of cookies through your browser settings; however, disabling cookies may result in certain features of the Rideus service not working properly.

We may also use web beacons or other technologies, often in conjunction with cookies, to enhance our service on certain pages of the Rideus Website. A non-identifiable notice of a visitor's visit to a page on the Rideus site is generated and recorded and may be processed by us or our suppliers. To disable some of these features, you may disable cookies in your web browser's settings. Web beacons and other technologies will still detect visits to these pages, but the generated notices will be disregarded and cannot be associated with other non-identifiable cookie information.

External Links and Third-Party Advertisers

Rideus may include links to external websites that are not controlled or operated by us. We are not responsible for the privacy practices or content of these third-party websites. When you click on such links, you should review the privacy policies of those websites.

Third-party ad servers or ad networks may serve advertisements on the Website. These third-party ad servers or ad networks may automatically receive your IP address when they serve ads to your Internet browser. They may also use other technologies (such as cookies, JavaScript, or web beacons) to measure the effectiveness of their advertisements and personalize the advertising content. However, please note that if an advertiser asks Rideus to show an advertisement to a specific audience and you respond to that advertisement, the advertiser or ad server may conclude that you fit the description of the targeted audience. Rideus policy does not apply to, and we cannot control, the activities of third-party advertisers.

Your Rights and Choices

You have the right to request Rideus to discontinue the use of your personal information. To withdraw your consent to our collection and processing of your information in the future, you may do so by closing your account.